Help with Most asked

Why is my Apartment / Suite Number missing from my email confirmation?

July 28th 2016

For security purposes, a member’s entire Shipping Address will not be displayed on their email confirmation.

If you have entered your complete address during the registration process, rest assured that your entire address has been entered in to our system.

We apologize for any confusion.

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Please contact customer support by sending an e-mail to We do our best to reply to all inquiries within 2 business days.