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Why isn’t my international credit card being accepted?

July 28th 2016

Please note the following regarding international credit card processing:

Non-U.S. banks/issuers of credit cards do not support electronic address verification systems (AVS), which are used to help prevent credit card fraud. Authorizations are normally processed manually with a phone call placed by the merchant. David Nail Support Team does not make phone calls to obtain authorizations. Additionally, David Nail Support Team does not accept credit card information directly for processing. Please do not email your credit card information to the Support Team.

If you receive repeated error messages regarding verification of your address, please make certain that the address you are entering into the registration form for “Billing Address” is exactly the same as the address where the credit card statements are received.

Need More Help?

Please contact customer support by sending an e-mail to davidnail@support.sparkart.com. We do our best to reply to all inquiries within 2 business days.